ImproveIT! of Atlanta

Does your roofing company in Marietta, GA, or the surrounding area know what it takes to keep customers happy? This might seem like a strange question, but without this knowledge a company may not be able to provide you with the service you want. Here at ImproveIT! of Atlanta, we are committed to offering high-quality care to our customers by focusing on factors imperative to customer satisfaction.

1. Accuracy: When a roofer is able to accurately estimate the cost of a project, a customer is more likely to be satisfied. When a contractor can accurately describe a product, the customer is more likely to get what he or she wants.
2. On-Time Delivery: If materials are delivered late, the entire project is put off schedule. A company should be able to estimate the delivery of materials.
3. Strong Communication: A company’s ability to communicate can either make a good or bad impression. During a roofing job, does the crew let you know when they will arrive and leave each day? Did your roofer set a timeframe before the project started? Does your crew let you know when a problem comes up? Strong communication is a vital part of completing a project satisfactorily.
4. Professionalism: Whenever workers are hired, they should have the skill and competence needed to do the job well. This is professionalism, and without it, it is hard to provide high-quality work.
5. Exterior Protection: During a roof replacement, the exterior of a home or building may become damaged without the right protection. Experts should cover landscaping and protect siding as best as they can.
6. Clean Up: Before a project is really finished, the company hired should take the time to clean up any debris that didn’t make it into the dumpster.

There are a lot of different factors that go into high-quality care. Before you hire a roof replacement team, you should be sure the company understands what it takes to satisfy their customers. At ImproveIT! of Atlanta, we are proud to say that we put customer satisfaction first. To learn more about our many services, including roofing in Marietta GA, and the surrounding communities, contact us to learn more.