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The Truth About Insurance Estimates

Hi, this is Rodney, owner of ImproveIT! of Atlanta. We specialize in Roof Replacement from hail/storm damage and/or old age. We are the insurance specialists, who work for you to make sure you receive all the money from your insurance company. Most people are conditioned to think they have to get 3 bids from contractors in order to get a roof. That’s fine if you don’t want to get all the money you are entitled to for a top of the line roof.

I have attached my contact info and website. Also, please read the information below so you can see why you DO NOT WANT estimates. ImproveIT! of Atlanta will never sacrifice quality on a job!

Best Regards,

Rodney Finglass
Owner

(770) 612-5635
rfinglass@improveitatl.com
www.improveitatl.com

3525 Piedmont Rd. NE., Bldg. 7
Ste. 210
Atlanta, GA 30305

Phone: (770) 612-5635
Fax: 770-612-6965

When someone is shopping around to find a contractor for a home improvement project such as bathroom remodeling, painting, or roofing, the first step is usually to get estimates. An estimate can range anywhere from cousin Joe saying something like “ I could do that for five hundred bucks!” to a professional spending a considerable amount of time measuring and calculating costs in order to provide you with a competitive, yet profitable “bid”. In the retail remodeling business, this is standard practice to ensure you are getting the most for your money, and is the best way to do business as an informed buyer.

However, the situation is different with insurance claims, and I hope the following information will explain why getting estimates for an insurance replacement may not always be in your best interest, and how it could actually cost you money.

First, it is generally the insurance adjuster, agent, or claims department that asks a homeowner to get estimates for the repair or replacement after storm damage.

  • Many times for car repairs, or small home repairs this is sufficient for the company to approve payment, and they will send you a check based on the estimate you provide to get the needed work done.
  • This is not usually the case with major damage to roof and siding from a hailstorm, windstorm or tornado. The cost is considerably more, many times in the $10,000 plus range.
  • We understand that insurance companies need to send adjusters to inspect the damage, make sure it is sufficient according to company policies, and state laws to warrant replacement.
  • Most adjusters are very fair, and more than willing to pay for damage to your home, they simply need to document legitimate damage, and come up with the fair price to pay for the work.
  • It is our job as experienced contractors who are familiar with insurance protocol to make them aware of actual damage they may not see, and inform them of current replacement costs.
  • Most of the time the adjusters are reasonable, and are happy to work with us.
  • Occasionally however an insurance company will ask you to get more estimates hoping that one of the estimates will be lower, and that is who you will choose, thus saving the insurance company money.

The only person who does an “estimate” that really counts on an insurance claim is the insurance company.

  • They do this by documenting the damage, and then using a computer program to
  • determine the “competitive market price” for the work in each state.

When the adjuster comes to see your house, and agrees with a contractor on a price, they generally hold back about 30% (called Recoverable Depreciation) of the payout until the work is actually done and a bill is submitted.

  • It is the contractor’s job to make sure all the damage is documented, and a “fair price” is paid to complete all the needed work, and if necessary to point out damage the adjuster has missed.
  • They do this to insure that you DO NOT find someone to do the job for less than the competitive market cost, and then attempt to profit, or “pocket” the difference you saved.
  • They will require documentation that you are being billed the full amount before they will release all the funds. Once the adjuster comes up with the final estimate, say $10,000 they will generally only pay you about $7,000 initially until the work is complete.
  • So, if you do not use a contractor that uses the whole $10,000 they will only send you what the contractor uses, and is noted on the contract.
  • In other words if you get Cousin Joe’s roofing company to do the job for the $7,000 from the first check, THEY WILL NOT SEND YOU ANY MORE MONEY!! They will only send you the amount actually listed by the contractor in his billing.
  • If you did take your time to meet with multiple contractors, and explain everything 3 or more times, have 3 inspections, and listen to 3 sales pitches, ultimately the only estimate that really even matters is the insurance adjusters.
  • That’s why it’s critical for us to be present when they make their estimate! The insurance adjusters set the price they are willing to pay, and other than any real mistakes or items missed, THAT IS WHAT INSURANCE COMPANIES ARE WILLING TO PAY, UNLESS YOU CAN FIND THEM SOMEONE CHEAPER TO DO IT!
  • Generally if someone is considerably cheaper on their estimate, they are either fly by night, uninsured with no warranty, or they didn’t know what they were doing with their estimate, and got in over their head.
  • So in being eager to get your job, they bid much lower, unfortunately the answer is they usually “cut corners” and again, you, by saving the insurance company money, hurt your own investment.
  • So as you can see, there is no need for you to get estimates, only to find a qualified contractor who is licensed, insured, has references, and carries a comprehensive warranty.
  • But most importantly, you need to find a roofing company who is qualified, and experienced in handling insurance claims, and dealing with insurance adjusters.
  • Why? Because no matter how good they are at doing the roofing, and siding work, that doesn’t really matter if they are unable to get everything you deserve to have replaced documented, and paid for-with no cost to you!
  • I hope this was informative, and we look forward to handling YOUR claim from start to finish saving you time, money and headaches!
Rodney Finglass

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